National Coaching Certification Program (NCCP) Content Updates for the Managing Conflict Module

Original report written by: Pritchard, E. (2020).

Summary

Synthesis of research to inform the content revision of the NCCP Managing Conflict module.

Review and synthesis of research published between 2010 to 2020 on the following topics:

• Definitions of conflict
• Relationships in sport:
  • Coach-Athlete, Coach-Parent, Coach-Assistant Coach, Coach-Support Team Member
  • Athlete-Parent, Athlete-Athlete, Support Team Member-Athlete
  • Male-female conflict, team and individual sports as the settings; cultures, religions, ethnicities
  • Characteristics of relationships
  • Causes and impacts of conflicts
• Sources of conflicts in sport, include online environment and social media
• Levels and multipliers of conflict
• Strategies to prevent conflicts, include online environment and social media
• Strategies to manage conflicts, include online environment and social media
• Collaborating with parents (how to do so)
• Communicating in conflict
• Dealing with difficult people 

To request the full report, please send an email to research@coach.ca.